Haggard & Stocking has recently completed the first quarter of our 2012/2013 fiscal year with sales exceeding budget and prior year results. However, the uncertainty of the presidential election and recent policy changes by the Fed has created concern within the business community. Based on these factors I look for the market to soften the …
by Jack Russell One of the many challenges that we have as a distributors is to retain business that we presently have. There are many factors that create this challenge for us. Market changes, the economy, and of course our competition, are the primary ones. One of the ways to address this is for us …
by Phil Cox I’d like to share some stories of the things we come across in the wonderful world of cutting tools. It is truly amazing how things happen in manufacturing parts in this great industrial complex we have in Indiana. So many times, people use all of the things in their lives that are …
by Kevin Burnett A topic of concern regarding the optimum performance of cutting tools lies in the realm of coolant. Coolant represents a major expenditure for customers. Coolant also represents an investment of labor to ensure that it acts as a solution rather than a problem for its uses. I do not profess to be …
Employee of 2nd Quarter 2012– Dan McNeeley Dan, our IT Manager, is being nominated for working many extra hours getting our newest vending customer set-up and running smoothly. He has made trips to their location at all hours. We thank Dan for his dedication! Kudos! Up-sell Champ of the …
Just got off the phone with my satellite radio customer service advisor. All I can say is that there was zero customer service provided and the conversation ended with myself in possession of the same information I had prior to spending the time to call them. Customer service is not rocket science; it’s simply serving …